Repairs, compliance and residents, handled in one place.
For property managers, landlords and housing providers. Rijo OS takes in every repair and message, keeps every certificate in date and every case on time, and shows what needs a person today.
Reports arrive by phone, email and WhatsApp, get retyped into a job and passed to a contractor by hand.
One place to report, with photos. AI sorts each repair by urgency and trade, sends it to the right contractor and chases it until signed off.
Resident portal
Repairs and contractors
One inbox
Certificates expiring quietly
Gas, electrical, fire and legionella dates live in spreadsheets.
Every certificate tracked for every home, with renewals booked before they lapse and a live view of what is overdue.
Safety certificates
Cases against the clock
Complaints and damp and mould reports have deadlines, and missing one is costly.
Each case stepped through your policy with its deadlines flagged, so nothing runs late unnoticed.
Complaints and deadlines
Damp and mould cases
Arrears found too late
Missed payments are noticed at month end instead of the day after.
Payments matched every day, with early, friendly reminders and a case opened when one is needed.
Rent and arrears
Empty homes earning nothing
Works, inspections and re-letting are run from separate lists.
Each empty home tracked from keys back to the next tenancy, with works and inspections in order.
Voids
Inspections
The property management pack
Modules built for how property managers and housing providers work, added to the core alongside the general modules you need.
Resident portal
Residents report repairs with photos, see progress and pay rent online.
Repairs and contractors
Each repair sorted by AI, sent to the right contractor and chased until signed off.
Safety certificates
Gas safety, electrical, fire risk and legionella tracked for every home, with renewals booked in time.
Rent and arrears
Payments matched daily, with early reminders and cases opened when needed.
Voids
Empty homes tracked from keys back to re-let, with works and inspections in order.
Complaints and deadlines
Each complaint logged and stepped through your policy, with response deadlines flagged.
Damp and mould cases
Reports investigated and fixed against legal timescales, including Awaab’s Law for social landlords.
Inspections
Inspections and condition surveys done on a phone, with photos and follow-up actions.
Often added from the general modules: One inbox, Service desk, Scheduling and dispatch, Field app, Invoicing and chasing, Live dashboards. See all 30
Connects to: Xero, Sage, QuickBooks, Microsoft 365, Google, Stripe and WhatsApp, plus housing systems that have an API.
Ask Natalie
What is slowing your team down?
Describe the jobs that eat your week. Natalie, our AI assistant, will tell you which parts of Rijo OS would take them on, how it would work and roughly how much time it could give back.
What it costs
Small business
Up to 50 staff
Setup
from £4,000$5,350AED 19,600
Monthly plan
from £600$800AED 2,950 a month
Setup covers the core and your first two modules
More modules from £150$200AED 750 a month each
Starts with a £395$525AED 1,950 AI audit, taken off the setup
Mid-size
50 to 250 staff
Price
On request
Quoted after a discovery stage, for how your business runs
A security review and data agreement for your procurement team
Every plan is your own private system and database, on a 12-month minimum term, and you can export all your data at any time. We confirm your price in writing after the audit or discovery. Prices in pounds. You can switch currency at the top of the page.Dollar prices are a guide: we quote and invoice in pounds or dirhams.We quote and invoice UAE clients in dirhams.
No. It suits letting agents, block managers, build-to-rent operators and housing associations. The modules are set up for the homes and rules you manage.
Do residents need to download an app?
No. The portal works in any phone browser, and residents can also report by WhatsApp or email.
Can it replace our housing system?
Sometimes. Often it is better to keep your core system and let Rijo OS handle the work around it, such as messages, repairs and certificates. The audit tells you which.
Where do we start?
With an AI audit: half a day on how you work, then a plan ranked by payback. The £395$525AED 1,950 fee comes off the build.